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Museum

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1. How can I get copies of Museum photographs?

All image use requests are evaluated on a per-case basis. Please submit your request to the Museum in writing, using letterhead stationery if you are a business or organization. Please be specific about what your intended use for the image(s) is, what format you prefer, and what your time frame is. Don't forget your contact information too! After your request is received, the Museum Manager will contact you about your request and we will go from there.

2. I need research assistance or some historical information--what do I do?

Contact the Museum--either in person, on the phone, through the mail, or by email (artesiamuseum@artesianm.gov) . All research/information requests are answered in the order in which we receive them, and as our time permits with our other activities. Please be aware that some requests take quite a bit of time to search out, and there may be several people whose requests are in line ahead of yours! We WILL get back to as quickly as we can, and we appreciate your patience and understanding!

3. I'm visiting and would like to see specific objects in the Museum's collection--how do I arrange this?

The Museum is glad to assist researchers, historians, authors, and genealogists in their pursuit of furthering knowledge and public awareness. Please submit a request via email at least two weeks ahead of time to schedule time in our Research Room, including purpose of research and potential outcome of research. If the research is for a publication, we would greatly appreciate receiving a copy afterwards to add to our research database. Please note that due to staffing and safety/liability constraints, some artifacts may be off-limits. At this time, we cannot accommodate visitors wishing to see artifacts that were removed from past exhibits, nor can we allow visitors into any space other than the open exhibit galleries and the Research Room.

4. I want an appraisal or to know how much my antique is worth--can you help me?

The American Alliance of Museums prohibits all museums from providing appraisals--it's considered a conflict of interest. If you need an official appraisal for insurance purposes, you will need to contact a licensed appraiser. (Look online) If you're interested in an informal value, try contacting a local auctioneer, looking for a similar item on an online auction site like eBay, or look for a similar item in an antique store and see how much it's for sale for.

5. Are you interested in buying my antique?

No, we don't have any sort of acquisition funds. Our entire collection has been donated! (Thank you, everyone!) If you have something you are interested in selling, try a local antique store, an auction house, or an online auction site like eBay.

6. I would like access to your film/oral history/microfilm collections--how do I arrange this?

PLEASE contact us to make an appointment! We can be reached by phone, email, letter, or visit. We will need to set up a research appointment for you, since we will need to get your materials ready, set up your equipment and allow staff time to assist you.

7. There is an artifact that used to be on display/that my family donated. Can I look at it?

The museum is not able to accommodate those types of requests. Once an artifact is removed from display or added to the collection, it is carefully packed in archival safe acid-free boxes, and is stored in our climate-controlled storage spaces on the museum campus. The primary concern for the museum staff is the ongoing preservation of artifacts and the historic house for future generations, followed by new exhibit development and school outreach/tour planning. We can assist researchers working on Artesia-related projects, but we cannot act as personal tour guides for people who simply wish to look at individual artifacts not presently on display.

8. I want the Museum to provide an off-site display/exhibit--how do I arrange this?

You can start by contacting us by telephone, email, letter or visit. We will need to know what sort of display or exhibit you have in mind, when you are requesting it for, and what sort of facility you have. Please bear in mind that these types of projects do take time for us to research, fabricate, and install! Also, staff availability and security will be factors in determining if we will be able to accommodate your request--but we will do everything possible to work with you!

9. Is there a published history of Artesia available?

There have been 2 histories about Artesia: "Artesia: Heart of the Pecos" by Rufus & Lela Waltrip, 1979 is out of print, but you may be able to find a copy through a book dealer or an online site. "Artesia" by Nancy Dunn & Naomi Florez is currently in print and is available locally at the B&B Newsstand or online.

10. I want to nominate someone for your Living Treasures award. How do I do this?

Please mail or email a written statement to us about who you want to nominate and why you feel they are deserving. The Museum's Foundation members select one man and one woman each year for this award, and past nominees remain on the Foundation's ballots, so you won't need to re-nominate your candidate each year.

11. Are Sallie Chisum's diary transcriptions available for purchase?

Yes they are!  Thanks to researcher Skipper Steely of Paris, Texas, Sallie's diaries and transcriptions are now available to all interested history buffs!  They are listed on Amazon.com as "Chisum Diaries and Journals: Sallie and John Chisum Memoirs Merged" by Skipper Steely, in an electronic form.  Mr. Steely is a responsible researcher and nice man--he did this project right!  

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Airport

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1. Are there rental cars available?

No, the closest car rental agency is Enterprise in Roswell, NM, (575) 622-4866 .

2. Do you offer Courtesy Cars?

Yes, we have crew cars available for local use. Please call, in advance, to request a car.

3. Hours of operation?

7 days a week, 0700-1700 Mountain Time, closed major holidays. $75 after hours fee, by prior arrangement only. AirNav

AirNav

4. Do you have commercial air service?

No, ATS is a general aviation airport. The closest jet service is American Eagle in Roswell. Please see related link. American Airlines

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Animal Shelter

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1. How do I adopt an animal?

You will need to fill out an application at the animal shelter. If all criteria is met, the cost is $65.00. This cost includes a $25.00 adoption fee, $25.00 deposit for spay or neuter and a $15.00 microchip fee. Animal Shelter

2. How do I find out if my dog or cat has been picked up?

It is best to come to the shelter and look for your animal. If your animal is at the shelter, there will be a $25.00 impound fee for the first offense. This cost will increase each time your animal is picked up by the animal control officer. There may also be additional fees depending on the status of the animal. Animal Shelter

3. How do I get a certificate for spay or neuter?

On the first Saturday of each month, Paws and Claws will hand out a limited number of certificates. The certificates are provided on a first come, first serve basis. The number of certificates available will depend on the amount of funds available. Animal Shelter

4. Do you neuter or spay the animals at the shelter for adoption?

No. The Artesia Animal Shelter requires a $25.00 deposit as a promise to have the animal sterilized. You may reclaim your deposit if you have your animal spayed or neutered within 30 days of adoption.

5. Are the animals that can be adopted vaccinated?

Partially. When animals arrive at the shelter, they receive vaccines for parvo, kennel cough, worms, and distemper. Rabies vaccination is the responsibility of the owner or new owner of the animal.

6. Does it cost to adopt an animal?

Yes. The total cost of adoption is $65.00. This includes a $25.00 adoption fee, $25.00 deposit for spay or neuter, and $15.00 microchip fee. The spay and neuter deposit may be refunded if the animal is spayed or neutered within 30 days of adoption.

7. Are animal's microchipped when they leave the shelter?

Yes. All animals are microchipped prior to leaving the shelter. This is in accordance with the City of Artesia ordinances.

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Artesia Center

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1. What are the Artesia Center's Hours of Operation?

Monday Thru Thursday 8 AM to 5 PM

Friday 8 AM to Noon

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Attorney

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1. What are the City Attorney's office hours?

The City Attorney works on an as needed basis and does not hold regular offices hours.

2. What does the City Attorney do?

The City Attorney provides legal assistance and opinions for the staff and elected officials of the City of Artesia.

3. Can the City Attorney answer my legal questions?

The City Attorney provides legal advice and opinions for staff and elected officials, but not residents.

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Cemetery

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1. What burial arrangement costs are associated with Woodbine Cemetery?

You must purchase a burial property at the Cemetery or you may already own a property. Additionally, there is an opening, closing, and set-up fee charges.

2. What time do the gates open and close?

Gate Hours - Summer
6:00 a.m. - 6:00 p.m.
Gate Hours - Winter
6:00 a.m. - 5:00 p.m.

3. What are the family's options for purchasing burial property?

There are two options: (1) full payment of burial property at time of need, payable by cash, check, money order, or credit card or (2) a "Purchase Agreement" for Pre-need burial property purchases. The contract is paid out in 12 equal monthly payments with zero (0) percent interest. However, the full purchase price must be paid prior to use of the property.

4. Can the family pay now for the burial related services?

No. The opening, closing burial cost is to be paid when burial service is needed.

5. Does the Woodbine Cemetery also have a funeral home?

No. The Woodbine Cemetery does not have a funeral home. The Cemetery will coordinate funerals with the licensed funeral home of your choice.

6. Does the City of Artesia sell monuments, headstones or markers?

No. The Woodbine Cemetery does not sell monuments, headstones, or markers. However, the Cemetery will coordinate the monument setting with the licensed monument company of your choice.

7. Can I construct my own monument, headstone or marker?

No. The Cemetery Rules and Regulations state "All Markers and monuments shall be professionally installed and constructed of granite, bronze or marble. Glass is strictly prohibited."

8. What is the processing for selling or transferring burial property I own to someone else?

It is advisable to first contact the Cemetery Office since the Cemetery maintains a record of all sales, transfers, and assignments of ownership. A notarized Quitclaim Dead is required from the Deed Owner for transferring Cemetery Property. A blank Quitclaim Deed is available in the office. The Cemetery also asks for proof of ownership of the burial property be provided if you are not listed on the original deed. This most often occurs in the instance of the inheritance of burial property.

9. Does the City Cemetery require an outside container in the burial process?

No. The Cemetery does not require a grave liner or vault for caskets. Grave liners or vaults can't be purchased through the cemetery but can be purchased from a funeral home.

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Community Development

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1. When do I need to get a building permit?

For new construction, anything over 120 square feet will require a permit. For remodeling, all structural changes, and some repairs, require a permit. Roofs, swimming pools, and other miscellaneous jobs can also require one. Perhaps this chart will help, or you can call the Permit office at 748-8298. Permit Chart

2. Where do I get a building permit?

The Permit office is located at 119 S Roselawn STE 303.

3. Who can apply for a building permit?

Contractors must be licensed by the State of New Mexico. Homeowners can apply to do work on their own residential structure, but must acknowledge familiarity with and agree to abide by, applicable building codes, and the permitting and inspection process.

4. Can I apply online for a permit?

We require an original signature on permit applications. You can download and print the application, but must provide the signed application to our office at 119 S Roselawn STE 303.

5. How long are permits issued for?

Work must begin within 180 days or the permit expires, and a new permit and fee will be required.

6. What does a permit cost?

The cost depends on the value or amount of work being done. Please see our fee page.

7. How do I get an inspection on the work being done?

Inspections must be scheduled 24 hours in advance. Call the Permit office at 748-8298, or send an email to buildingpermits@artesianm.gov.

8. What is a Certificate of Occupancy, and how do I get one?

A Certificate of Occupancy, or C of O, is issued by the building inspector once all inspections are "finaled", or successfully completed, and denotes that the work was done in accordance with applicable building codes. The C of O is required before anyone can occupy a new building, and by most mortgage lenders for loan processing. Be sure to apply for all permits at the Permit office at 119 S Roselawn STE 303.

9. Where can I report illegal dumping?

You can report illegal dumping by calling 1-844-496-5509. The hotline is hosted by members of the Southeast New Mexico Illegal Dumping Partnership.

10. What zone is my house located in?

You can call the department at 748-8298 or consult the zoning map here.

Zoning Map

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Court

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1. Where do I go to pay a traffic ticket?

If the ticket was written by an officer of the Artesia Police Department, you may pay your ticket at the Artesia Municipal Court located at 3300 West Main Street. If the ticket was written by a deputy with the Eddy County Sheriff's Office, you may pay your ticket at the Artesia Magistrate Court.

2. Does the Municipal Judge perform weddings?

The Artesia Municipal Judge does not perform weddings.

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Detention Center

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1. Can I visit an inmate?

Family may visit inmates that are being held for longer than 30 days.

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Executive

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1. How do I request to speak before the City Council?

Many questions and concerns can be addressed by the City Department Heads and/or City Council Committees, but if you'd like to speak at a City Council Meeting, you can contact the City Clerk by calling City Hall at 575-746-2122 or by directly calling the City Clerk's Office at 575-748-8284 or 575-748-9985.

If you would like to contact City Councilors in your district, you may reach out to them using the contact information found on the City Council page of our website: https://www.artesianm.gov/106/City-Council.

2. How do I contact the Mayor?

The concerns of our citizens are very important to the Mayor. Please contact the Mayor's office at 575-746-3593 or stop by City Hall, 511 W. Texas Avenue.

3. How do I contact a City Councilor?

Contact information for City Councilors can be found on the City's website  on the City Council page of our website: https://www.artesianm.gov/106/City-Council or feel free to contact City Hall at 575-746-2122.

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Fire Department

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1. Does the Fire Department allow outdoor burning?

Outdoor burning inside city limits is illegal. However, this does not include BBQ grills. Outside city limits, outdoor burning is allowed but with very specific restrictions. These are web links to documents on the New Mexico Environmental Department website.

2. Does the Fire Department rescue cats from trees?

No, the Fire Department does not respond to these requests. The Artesia Fire Department exists to assist the public in the protection of life and property by minimizing the impact of fire and medical emergencies, and potential disasters. Because we understand that pets are very important to you we recommend you call the following for assistance or try the yellow pages under “tree service.” Paws & Claws Humane Society - 575-748-1276

3. Does the Fire Department hold birthday parties or tours for kids at the stations?

We don’t hold parties at the stations, but you are welcome to schedule a station tour. To schedule a tour please call the Fire Administration Office at 575-746-5051. Please call at least 2 weeks in advance.

4. How can I become a firefighter?

To apply for a position at the Artesia Fire Department, please visit the career opportunities webpage

5. How do I find out about signing up for CPR and first aid classes?

Contact the Fire Department for possible upcoming training classes at 575-746-5051.

6. What communities does the Artesia Fire Department service?

The Artesia Fire Department services all of Northern Eddy County.

7. What if I see a fire hydrant leaking? Is that something I should call the fire department to report?

No, the hydrants are maintained by the water department. You can reach them during regular business hours at 575-748-8287.

8. Where can I get a building permit?

All building permits are obtained through the city’s Building Department.

9. Who do I call about a fire extinguisher that does not work?

You can contact our Fire Marshal at 575-746-5051 or check the Yellow Pages under fire extinguishers.

10. Why do so many fire apparatus respond to simple incidents?

Fire Department units are dispatched according to the information provided to the 9-1-1 emergency dispatcher. Artesia Fire Department has developed response plans based upon the resources that could be necessary for each type of event. Although not every resource is used on every alarm, the potential for use remains high so having the resource immediately available is an important factor in having a successful outcome for the emergency event. The philosophy of the department is to have our firefighters arrive at the location as soon as possible; therefore, we respond with the closest unit(s) available. The first arriving vehicle may be an engine, an ambulance, a rescue truck, or a command staff vehicle. The first arriving crew will set up a plan of action and communicate this plan to any other responding units.

11. How do I compliment or make a complaint concerning a fire department employee?

Please complete the online form or request one at City Hall. Compliment Complaint Process

12. How do I complement or make a complaint concerning a city employee?

Please complete the online form or request one at City Hall. Complement Complaint Process

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Human Resources

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1. How do I apply for a job?

Complete and submit an online application by clicking on the jobs button on any page.

2. Can I submit a resume instead of an application?

Resumes may be submitted as additional information, however, applications are required for all positions.

3. What do I do if the online application system doesn't work correctly?

Make sure you are using the latest version of Internet Explorer. Older versions or other browsers may not work correctly. If you continue to have problems you can complete the an application at the Public Library or Workforce Development.

4. How do I compliment or make a complaint concerning a city employee?

Please complete the online form or request one at City Hall. Complement Complaint Process

5. How do I file a complaint or compliment on an employee of the police department?

Contact the Internal Affairs Unit at (575) 746-5014 during normal business hours or an on-duty supervisor after hours. Complaint/compliment forms can be completed online or also be obtained from the records department at the Public Safety Complex or at the Artesia City Hall. Complement Complaint Form

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Infrastructure

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1. How can I get a copy of Artesia's Design & Contruction Standards?

You may purchase a copy on CD from the Planning Department. Cammie's Page

2. How do I complement or make a complaint concerning a city employee?

Please complete the online form or request one at City Hall. Complement Complaint Process

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Library

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1. What do patrons need in order to use one of the Library's public computers?

Patrons log onto the public computers with their library card number and phone number. The patron's account must be current and in good standing. If you do not have a library account, we can provide a temporary pass. We just need to see a valid picture ID.

2. Can patrons use personal devices at the Library?

The Library does offers WiFi. Patrons can bring personal laptops, or other wireless devices, and connect to the library's Wi-Fi. The network name is COA-Guest. The password is changed every Monday and is posted on the information screens located around the library, or from any staff member at the circulation desk. Patrons can print from their wireless devices. The cost is $0.15 ($0.20 for two-sided) per page for a black and white copy, and $0.50 ($0.75 for two-sided) per page for color copies.

3. Does the library offer WiFi?

The library provides WiFi for patron use. The WiFi network is COA-Guest. The password changes weekly and is posted on the digital information screens throughout the library. 

4. Can patrons print from personal devices?

The Library offers wireless printing. The wireless printing instructions are located on the library's webpage.

5. How much does it cost to print?

Patrons can print from the public printers. The cost is $.15 ($.20 for double sided) per page for black and white copies, and $.50 ($.75) per page for color copies. Patrons also can print from their wireless devices.

6. Does the library offer faxing services?

The Library does have a public fax machine where patrons are able to send faxes within the United States (no international numbers). The cost for this service is $1.00 per page. Incoming faxes are not available at this time.

7. Does the library offer scanning services?

The Library printers do have scanning capabilities. Patrons can scan a document to an email address or to a flash 

drive. The cost for scanning is $.10 per page. The Library has flash drives available at the Circulation Desk for $5.00.

8. Does the library accept credit cards?

The library can accept VISA or MasterCard for payment. We require a valid picture ID that matches the name on the card prior to the transaction. We cannot accept a credit card for a payment of less than $2.00. The coin boxes connected to the public printers accept cards. When you swipe your card on the coin boxes, a $25.00 authorization hold will be placed on the card for up to 72 hours.

9. Does the library provide legal documents?

We have access to a certain number of New Mexico Legal Forms what can be printed by staff for $.15 per page. We also subscribe to the Legal Forms Library which is available online so patrons can view forms, fill them out online, and print as needed. The staff of the Artesia Public Library has no legal training and cannot offer legal advice. This includes what forms are needed, and how to complete or file forms.

10. Does the library have tax forms?

We are able to offer a limited number of tax forms. These forms are typically available during peak tax season. We typically receive New Mexico State tax books with forms included, 1040, 1040A, and 1040EZ forms and instruction books. We can print additional forms from the IRS website for the standard printing fee of $.15 per page. The Artesia Public Library has no financial training and cannot offer tax advice. This includes which forms are needed and how to complete or file forms.

11. What is needed to apply for a library card?

Any permanent or temporary resident of Artesia and the surrounding area may obtain a library card at no charge. Library cards are issued in person, at the library, upon presentation of a valid picture and proof of your mailing address. There is not a minimum age limit for a card. Please refer to the Library Cards portion of out website for additional information and the application.

12. I got a text or email stating that my account is about to expire. What do I need to do?

Library accounts expire every two years. This insures that staff can keep in touch with our patrons and make sure we have the most up to date contact information. Just stop by the Circulation Desk and complete the Application for Library Card. You will be able to keep the same card. If a replacement card is needed, the cost is $1.00.

13. Do children need their own library card?

Providing a minor with a library card is at the discretion of the legal guardian. However, a minor may not use a guardian's card to access the computer in the age appropriate area. There is no age limit for a library card, but the application must be signed by a legal guardian. Please see our Checkout Policy for additional information.

14. Does the library have public meeting rooms?

The Artesia Public Library has a large meeting room available for public use. Please carefully read the Meeting Room Policy before completing the application for use of the room. An advanced reservation is required, along with a $75.00 cleaning deposit. Applications can be sent in via email, via fax (575-746-3075), or in person at the Circulation Desk. A reservation is not considered complete until the deposit has been received. There is a small kitchenette off the meeting room with a sink, microwave, and refrigerator. Food and drink are allowed in this area of the library only. The room has tables and chairs, two large projections screens, and a computer system with the capability to connect an outside device. For specific technology needs or questions, please contact the library.

15. Does the library have private study areas?

The Artesia Public Library has one conference room and four private rooms to be used for private study, test taking, language study, or small meetings. Two of the study rooms are equipped with laptop computers. Rooms with computers are solely for test taking and language study. These rooms are used on a first come/ first serve basis and can only be reserved for proctored testing. To check out a study room, stop by the Circulation Desk to review and sign a copy of the Conference and Study Room Policy. You will need to leave an ID or other form of collateral at the Circulation Desk. A staff member will open the room. After you have finished with the room, you will need to check out at the Circulation Desk. A staff member will check and lock the room and your ID will be returned. 

16. Does the library have back issues of the Artesia Daily Press?

We have copies of the Artesia Daily Press on microfilm from 1954 to 2006. Patrons can request the microfilm reels at the Circulation Desk and view on the library's microfilm reader. Patrons must have a valid library card or get a guest pass at the Circulation Desk. Issues of the Artesia Daily Press form 2006 to present are stored on CDs, also available at the Circulation Desk. Microfilm and CDs are non-circulating. Patrons can check out a disc reader to view past issues that are stored on CD. Additionally, we have copies of the Artesia Advocate from 1909 to 1954 on microfilm.

Additionally, we subscribe to NewsBank, an online database of newspapers which includes archived issues of newspapers from the surrounding area such as the Roswell Daily Record, the Carlsbad Current Argus, the Albuquerque Journal and the Lubbock Avalanche-Journal.

17. Does the library have Artesia High School yearbooks?

We have many of the Artesia High School yearbooks that have been converted to digital copies and stored on DVD. Unfortunately, our collection is not complete and we do not have yearbooks from every year. Patrons can request the discs and check out a disc reader at the Circulation Desk. DVDs are non-circulating. 

18. Does the library have automotive repair manuals?

The automotive repair manuals are now offered through an online database. The New Mexico State Library provides access to the Chilton Library throughEl Portal, a directory of their online databases.

19. Does the library offer exam proctors?

The Library does have staff members who have been approved for proctoring. We do have private study areas available for testing. Patrons will need to contact the Library personally to make arrangements to take an exam.

20. Does the library offer tutoring?

We do not offer tutoring services at the library. El Portal, presented by the New Mexico State Library includes a link to BrainFuse, which provides students of all ages with live online tutoring and homework  help in English and Spanish from 2pm - 11pm, and includes 24/7 access to a comprehensive library of interactive tests, including academic skills assessments, standardized tests, and New Mexico-aligned tests. El Portal is accessible through the database section of the Artesia Public Library webpage. If the tutoring is for an elementary student, you can check with the student's teacher, counselor, or principal for tutoring available through the school system.

21. Does the library offer GED classes?

We are not able to offer GED classes at the library; however, we have several resources available for circulation. Please check our online catalog for availability of resources. Additionally, the Artesia Literacy Council does offer GED classes. Please visit their website for additional information.

Learning Express Library

22. What is the library policy on food and drink?

Food and drink are not allowed in the main section of the library. This includes water and small candies. Food and drink can be consumed in the promenade and in the meeting room during approved meetings. Please properly dispose of any food wrappers and containers.

23. How can I renew an item?

There are several ways to renew items. A new service provided by the library is text messaging. You can text “renew” to 575-215-1068. To utilize the text service, you must text from the phone number on record. You can login to your account in our catalog. Your card number is the account number and the phone number of record is the password. You can renew at any of the three self-check stations at the library. As always, you can contact any staff member either at the Circulation Desk or via telephone.

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Main

Show All Answers

1. How do I contact a city department?

Visit the Staff Directory to find all department and staff contact information.

2. Where can I find the answers to my frequently asked questions?

Use the FAQs module to easily find answers to the questions you ask the most.

3. Is the city closed for Thanksgiving?

All city offices are closed Thanksgiving day and the Friday following Thanksgiving day. Holiday closures are listed on the City Holiday Closures Calendar on our website: https://www.artesianm.gov/Calendar.aspx.

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Municipal Court

Show All Answers

1. What time can I appear to see the judge?

Arraignments are Monday through Thursday, at 8:30 AM. Make sure to appear at least 15 minutes early, to complete any necessary paperwork. Arriving after 8:30 AM for arraignment will result in being re-scheduled for another date. If you have been set for another specific time and date, you will have received paperwork reflecting your hearing date.

2. What is an Arraignment?

Arraignment is when the defendant appears in front of the judge to be read the charge(s) against him/her and the defendant pleads to the charges.

3. What can you plead at arraignment?

You have the option of three pleas: Not Guilty, No Contest, or Guilty.

4. How long does a court session usually last?

Court sessions will vary depending on the case load, and the types of cases being heard. Typically, arraignments and pre-trials are rather quick where trials can last for an hour or longer.

5. What will happen if I do not appear for my citations, or do not pay the fines?

You may receive a summons, or the court may issue a bench warrant, suspend your license, or both.

6. How do I find out why my license is suspended?

Contact Motor Vehicle Division at 505-827-4636 and request a printout of your driving record.

7. How many points do I have on my driver's record?

Contact Motor Vehicle Division at 505-827-4636.

8. If I have a bench warrant and go to Court, will I be arrested?

You may be arrested, depending on the reason for the warrant.  Your best option is to appear in court and attempt to resolve the issue so there is a better chance for a favorable outcome.

9. How do I find out the status of the bond money I posted?

Call the Artesia Municipal Court at 575-746-9401, and inquire as to the status of the case. Bonds are not released until there is a judgment on the case.

10. Can I complete community service at places other than where the municipal court has designated?

You must contact the Court to verify if an alternate site for performing community service is available. You will not receive credit for community service hours unless it has been approved in writing from the judge.

No community service may be performed at any churches or private citizen's home.

11. How can I reschedule my court date?

Call 575-746-9401 to schedule another date. You will most likely be requested to sign a Notice of Hearing, to move the date of arraignment.

12. How can I find out when my hearing date is set?

Call Municipal Court at 575-746-9401, and provide the name of the defendant for the case. You may be required to provide more information such as a date of birth so that you will be given the correct information on the correct person.

13. Someone I know was arrested and is in jail. When will he / she go to court?

Defendants that are incarcerated are generally seen after morning arraignments. However, there may be times they will not be seen until the afternoon, depending on the court schedule. If you want to attend a court hearing for a person who is incarcerated, you are welcome to wait in the court lobby until they are brought to the court from detention. Make certain the court clerks know you are here for the inmate arraignment.

14. Why can't I speak to the judge on the phone about my case?

The judge may not speak to any person(s) pertaining to an open case outside of the court room.

15. Why does the Municipal Court want me to update my personal information?

The Artesia Municipal Court strives to keep the information in the court management system as accurate as possible. The purpose of updating information is to be able to have current contact information, as well as avoid possible complications from incorrect identifying information.

The Real ID Act has caused some frustration for us since many individuals are required to comply with legal name changes therefore making some of our data inaccurate. 

Occasionally we come across persons who are in our system two or more times, with different ways their name is spelled (Chavez vs.Chaves, De La Rosa vs. Delarosa), license numbers, dates of birth, or social security numbers. This can come from transposed numbers for identifying information on citations, misinformation from other sources, or simple human error. When this happens, it can cause defendants to have issues with their driver’s license, make it difficult to pay a fine, or even appear on a case.

This court has made it our policy to make every attempt to prevent misinformation being sent to other agencies, to avoid causing negative complications for the defendant.

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Police Department

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1. How do I find out if someone has been arrested?

You may go to the link and click on current arrest or date of arrest Arrest

2. Where do I go to pay a traffic ticket?

If the ticket was written by an officer of the Artesia Police Department, you may pay your ticket at the Artesia Municipal Court located at 3300 West Main Street. If the ticket was written by a deputy with the Eddy County Sheriff's Office, you may pay your ticket at the Artesia Magistrate Court.

3. Where is the records department located and what are the hours of operation?

The records department is located at the Public Safety Complex, 3300 W. Main Street, Artesia, New Mexico. The department is open to the public from 8:00 a.m. to 12:00 p.m. and 1:00 p.m. to 5:00 p.m. Monday-Friday.

4. How much does it cost to get copies of reports or background checks?

The records department provides reports and background checks at no cost.

5. Can I get a copy of someone else's arrest record?

Only the subject of the arrest record may get copies of their record, unless they authorize someone else specifically to obtain the records. Authorization must be written and notarized and the person authorized must have a picture identification.

6. Can I find out if I have an active warrant for my arrest?

The best way to find this information is to contact the courts in person. Because we cannot verify identity over the telephone, we cannot release the information if you call.

7. When do I call 911?

Call 911 when you are having an emergency requiring an immediate response from the police or fire department.

If you are needing to file an incident or accident report where emergency services are not needed, you may call the main police line at 575-746-5000.

8. How and when do I report suspicious activity?

Report any activity that seems out of the ordinary and may help stop a crime before it is committed. Call 911 if the activity is ongoing and may require emergency services. Otherwise, call the main line at 575-746-5000.

9. Can a police report be taken over the telephone?

Yes, in some cases where a police officer's response is not needed. You may call the main line at 575-746-5000 to be put in contact with an officer.

10. How do I file a complaint or compliment on an employee of the police department?

Contact the Internal Affairs Unit at (575) 746-5014 during normal business hours or an on-duty supervisor after hours. Complaint/compliment forms can be completed online or also be obtained from the records department at the Public Safety Complex or at the Artesia City Hall. Complement Complaint Form

11. Where is the Artesia Police Department located?

We are located at 3300 West Main Street.

12. What are the hours of the Artesia Police Department?

We are open 24 hours a day, 365 days a year for those needing police assistance. Our administration hours for picking up copies of reports or other administrative requests are Monday-Friday, 8:00 a.m. - 5:00 p.m. The administrative offices are closed on weekends and holidays.

13. I was in a motor vehicle crash. Do I need to contact the police?

You need to contact the police department for all types of vehicle crashes that occur on public property. If an accident occurs on private property, the individuals may exchange insurance information without the response of an officer. For a hit and run occurring on private property, an officer will respond to complete an information report.

14. How can I obtain a copy of my accident/incident report?

You may request copies of reports in person at the records department located at 3300 West Main, by completing the online request form located on the records department page, or by faxing the request form to 575-746-5028.

15. How can I get a background check completed for myself?

The Artesia Police Department can do a local records check (Artesia Police records only) and provide you with a written document containing results of the search. You will need to present a photo ID to the records department located at 3300 West Main Street to obtain the report.

To obtain a FULL criminal background check, you will need to go to the FBI's web page (http://www.fbi.gov/about-us/cjis/criminal-history-summary-checks).

16. I have been a victim of identity theft. What do I do?

Contact the following credit bureaus:

Equifax 1-888-766-0008
Transunion 1-800-680-7289
Experian 1-888-397-3742

If you are a resident of Artesia and are a victim of identity theft, call the non-emergency number at 575-746-5000 to have an officer dispatched to take a report or come to the police department to file a report. You should have all paperwork/evidence available regarding the identity theft.

17. How do I obtain a restraining order or an order for protection?

The police department does not provide restraining orders. You must go the Eddy County District Court. For assistance with the process, you may contact Grammy's House at 575-748-1198 or go by 811 West Texas.

Once the restraining order has been issued, the order must be served before it is considered to be in effect. At that point, if the order is violated, the police can act upon it.

18. I have lost my citation. How can I pay my fine?

The police department does not accept payments for citations. You must contact the Artesia Municipal Court at 575-746-9401. They can assist you with citation information.

19. I lost something and want to know if it was turned into the police department or I want to see if I can retrieve my confiscated property. Who do I contact?

Any property turned in is inventoried into the property and evidence room. You can call 575-746-5000 to see if your property has been turned in to us. Confiscated property is also located in our property/evidence room. To retrieve your property, you must complete a Request for Property Form located at the records department. Once the Evidence Technicians research the items, they will contact you with additional information.

20. If the Artesia Police Department towed my car, how can I find out where it is located?

The police department uses multiple towing services in the local area. You may contact us at 575-746-5000 to obtain information regarding which tow company was used for your vehicle.

21. I locked my keys in my vehicle. Will the police respond to open my vehicle for me?

The Artesia Police Department will respond to vehicle lock-outs ONLY if it is an emergency situation (if a child or animal is locked in the vehicle).

22. Does the Artesia Police Department provide fingerprint services?

We do not provide fingerprinting services for the public. Local fingerprinting services are available through The Cop Shop located at 327 West Main Street.

23. I would like my child seat inspected to ensure it was installed properly. Does the police department have someone certified to do this?

The department has two certified staff who inspect car seats. You can call 575-746-5000 to find out when they are available to complete an inspection.

You can also contact the Women, Infant and Children's (WIC) program located at 1001 Memorial Drive or call 575-746-3664. Each of the WIC staff have been certified to complete inspections.

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Purchasing

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1. How do I become a vendor?

Click here for the Vendor Packet, which you must complete and submit to the Finance Department.

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Recreation

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1. How much does it cost to enroll in Recreation Programs?

Depends on the programs. Classes & Programs

2. Do you accept Credit Cards?

Cash and Checks are only accepted at the Recreation Dept.

3. When does the Summer Program begin?

This years program is scheduled to begin June 2nd 2013.

4. Do you offer Dance Lessons?

Salsa and Two step on Tuesday and Thursday Twerking on Friday Much be over 65 years of age.

5. What programs do you offer?

The Recreation Department has various Sports and Arts programs See our programs

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Senior Center

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1. What age is required to join the Senior Center?

50 years of age

2. What is the membership fee?

There is no membership fee.

3. How do we apply for Medicare Part D Prescription drug program?

Go to the Medicare.gov site and fill out application. Medicare.gov

4. What hours are you open?

Monday thru Friday from 8am to 12pm and 1pm to 5pm

5. What hours are you open?

We are open Monday-Friday from 8 am. to noon and 1 pm - 5 pm. We are open for dances on Thursday and Saturday nights from 6:30 pm to 9:30 pm.

6. Do you serve meals at the Senior Center

No we do not, but the Meal Site serves noon meals Monday thru Friday